RESERVATIONS :

To check availability and to reserve a spot on any of our tours, call us at 416 638-1088 or reach out to any of our subagents.

FORMS OF PAYMENT :

We accept payments in the form of Visa or Mastercard, Cheques, E-transfer or Cash. Cheques must be made payable to Jump In Travel & Tours Inc with a note indicating the tour date and the tour itself being paid for. A $20.00 service charge applies to any NSF cheque.

DEPOSIT / PAYMENT :

*Day Tours

We require a deposit of at least 50% of the total trip cost at the time of booking to secure a spot. Full payment is required 15 days prior to departure.

*Multi-Day Tours

We require a set deposit at the time of booking to secure a spot. Full payment is required 15 days prior to departure.

*International Tours

We require a set deposit at the time of booking to secure a spot. Full payment is required at least 2 months prior to departure or as stated. Payment plan can be arranged.

CANCELLATION CHARGES :

* Day Tours

Passengers may cancel until 7 days prior to departure and get a refund minus deposit. Cancellations done within less than 7 days prior to departure is non-refundable.

*Multi-Day Tours

Cancellations done  –

31 days or more prior to departure  :     Deposit

30 days  – 15 days prior to departure  :    50 % of tour cost

14 days  –  8 days prior to departure   :    75% of tour cost

7 days  or less prior to departure      :    100% of tour cost

NOTE  :

All deposits are non-refundable .

Tours involving pre-purchased tickets, i.e., theater, games, concerts, train, cruise, etc. are non-refundable at all times. Unless otherwise instructed, receipts for deposits or any other payment transactions would either be forwarded to the passenger’s email or sent thru the local mail system whichever is most applicable.

Please note that different cancellation policies /charges apply to multi-day trips / cruises involving hotels and air travel. Applicable fees will apply to process changes, cancellations, refunds or future credits per passenger all of which are subject to the airline’s  or the  hotel’s fare rules / lodging rules, policies and procedures.

HEALTH & CANCELLATION INSURANCE :

We highly recommend that passengers avail travel insurance ( health and cancellation ) for multi-day tours particularly overseas for their protection in case a need for medical attention arises during the trip. Should there be a need to cancel the trip prior to departure due to medical reasons, cancellation insurance will protect insured passenger against possible related penalties.

INTERNATIONAL TRIPS ( Including the US ) :

It is the responsibility of the passengers to have a valid passport ( with at least 6 months validity beyond return date ), a valid visa or any other related document required when travelling outside Canada. Living standards, practices and conditions at the destination with respect to the provision of utilities, services and accommodations may differ.

LIABILITY :

Jump In Travel & Tours acts only as the agent in arranging transportation, accommodation, tours, meals and any other tour related activity and can not be held liable for any loss, damage, accident or death resulting from any act, omission, negligence or any fault of a carrier, hotel, a restaurant or anybody providing trip related services.

CHANGES :

We reserve the right to make  changes in itineraries, carriers, hotels, or any other trip related services provider. Alternatives would be of equal quality.

Jump In Travel & Tours also reserves the right to cancel a scheduled tour prior to departure if there are insufficient passengers. In the event of such cancellation, all payments would either be refunded  or converted into a voucher for future trips. Vouchers are non-cashable,  non-transferable and has a validity period of one (1) year.  The passenger reserves the right to choose between refund or voucher.